甘肃黄河有机果蔬公司 售后办事许诺书
After-sales Instruction
致尊重的用户：
To respected users:
在您的撑持和信赖之下，为保障您的好处，使您获得更好更优质的办事，我司在此做出以下许诺：
With your support and trust, in order to protect your interest and provide you with better and higher-quality service, we guarantee as followings:
一、装置前筹办任务 Preparative works before installation
1. 我方所供给的装备品质杰出，极新未经利用，已经由过程出厂品质查验，包装杰出，合适远程运输。
The product we provided is of high-quality, and in accordance with the quality standard set by the manufacturer. With fine packing, the equipment will keep all right in long distance transportation.
2. 发货前10天我方以书面情势将装备装置的筹办前提告诉用户，在获得用户书面发货请求后，我方将定时发货。
We will notify the end-users about the preparation work of the equipment’s installation before 20 days the consignment in writing form, upon the receipt of the consignment notification; we will deliver the goods in time.
二、质保期内所供给办事 The service provided within the warranty period.
1.咱们保障为货色供给为期二年的保修，保修时候从验收具名起计较。在质保期内我方将严酷遵照中华国民共和国的相干法令和律例对货色供给“三包”等售后办事,除非条约另行划定。
We will provide 1 year of warranty period beginning from the signing of the certificate of acceptance, We will faithfully abide by the relevant laws, statutes and regulations promulgated by the People’s Republic of China and provide “Three Guarantees” and other after-sales services concerning the Goods, unless stipulated otherwise in the Contract
2.在保修期内由我方装备呈现的毛病，我方将在延续不时48小时内呼应，接到告诉后3个任务日以内到现场办事，并遏制维修，直至毛病完整解除，装备完整规复一般为止。在补缀以后，我方将毛病成因、弥补办法、实现补缀及规复一般的时候和日期等报告给业主，报告一式两份。
We will respond within continuous 48 hours concerning the malfunction of the equipments (non-artificial factors), upon receipt of the notice, we will provide on-site service within 3 working days. After the repair, we will submit a report in duplicate concerning of the cause, remediation measure, schedule etc.
3.咱们在国际设有（或拜托）持久常驻维修机构处置一切维修办事，并配有专职的、具备三年以上呼应任务经历的手艺职员。备品备件等供给充沛完整能够知足用户五年所需。在拜托国际持久常驻维修机构承当维修办事时，咱们将供给具备法令效率的相干证实文件。
We have (or entrust) permanent facilities in China to provide repair and maintenance services stationed with professional technical personnel with three years of similar experience. The spare parts are sufficient to meet the needs of the users for five years. If entrust permanent facilities in China to do such work, we will provide the relevant legally effective certificates.
4 在保修期竣事时，须由专业工程师对装备遏制另外一次测试，任何缺点(非报酬身分)由我方担任补缀。
The engineers will take another test，we will be in charge of the repair upon any malfunction(non-artificial factor
三、质保期后三年内所供给办事
1.办事范围: 我方将担任赞助需方维修装备在此时代呈现的毛病；供给装备所需的备品备件以知足持久利用；
Scope of service: maintenance. supply of the spare parts. for a long term
2.办事刻日： 质保期后三年内
Service period: 3 years beyond the warranty period
3.办事内容： 装备保护维修，持续培训,备件供给
Content of service: maintenance, repair, continuous training，supply of the spare parts.
4.办事用度 ：视环境而定。
Service charge: subject to conditions.
5.不承当内容 ：报酬身分形成的破坏
Exemption of duty: artificial factor
